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Microsoft, Genesys expand partnership

Microsoft Corp and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centres that enables them to deliver superior interactions for customers. With the omnichannel customer experience solution, Genesys Engage™, running on Microsoft Azure, enterprises have the security and scalability they need to manage the complexities
Business Tech

Microsoft set to invest $1bn in OpenAI

Ladesope Ladelokun with Agency Report Not less than $1 billion will be invested by Microsoft Corporation in a partnership with research group Open AI, gaining a cloud-computing customer from the artificial intelligence field. OpenAI is expected to use Microsoft Azure cloud services to train and run the group’s AI software. The two will also jointly […]