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Opinion

Opinion

Nigeria, Cuba Strengthen Ties, Pledge Deeper Cooperation

In a significant step toward bolstering diplomatic and economic relations, Nigeria and Cuba have reaffirmed their commitment to deeper cooperation, with a renewed focus on healthcare, education, and trade. This move comes as both nations mark the 50th anniversary of their diplomatic ties, which formally began in 1974. During a meeting at the Presidential Villa […]
Opinion

The Evolution of Customer Service—Data-Driven Personalization in the Digital Age with Ibironke Adegoke

The digital revolution of customer service has resulted in substantial changes to how organizations interact with their consumers. As technology advances, data-driven tactics will become increasingly important for providing personalized, efficient, and meaningful customer service. Ibironke Adegoke, a seasoned data analyst with extensive expertise, discusses how data is
Opinion

Churn Reduction and Retention Strategies for Subscription-Based Products: A Deep Dive by Adekunle Kadri

Subscription-based businesses live and die by retention. It’s easy to celebrate new signups, but if customers aren’t staying long enough to cover acquisition costs, the business isn’t growing, it’s treading water. Many companies assume churn is inevitable, that a certain percentage of customers will always leave, and that the only way to compensate is by […]
Opinion

Navigating Career Growth in Technical Writing: From Contributor to Strategist

By Sooter Saalu Sooter Saalu’s name has become synonymous with technical writing excellence, known for his ability to turn complex product information into clear, user-friendly documentation. Over the years, he has transitioned from simply contributing to becoming a strategic leader, influencing how companies approach documentation and user experience. His career journey
Opinion

Why Nigeria Must Uphold the One-China Policy Amid Strengthening Ties with Beijing

By Victor Liman Nigeria’s relationship with China has evolved into one of the most critical diplomatic and economic partnerships in Africa. The recent deepening of bilateral cooperation, culminating in the appointment of the Director General, DG of Nigeria-China Strategic Partnership under President Bola Ahmed Tinubu’s administration, reaffirms Nigeria’s commitment
Opinion

A Thumbs Up For The Nigerian-American Polymath

In a world where innovation and leadership are increasingly valued, Dr. Akinyemi Agbede stands out as a shining example of excellence. This Nigerian-American polymath has made significant strides in both mathematics and politics, leaving an indelible mark on American society. Dr. Agbede’s academic journey is a testament to his intellectual prowess. He began by