Bank Deploys Banking Software to Boost Service Delivery

Union Bank of Nigeria Plc (UBN) has deployed the Oracle FLEXCUBE Universal Banking Solution 12.0, to modernise its infrastructure, improve business operations and enhance the customer service delivery. UBN deployed Oracle FLEXCUBE Universal Banking Solution 12.0, which is the latest version of the software as the single operating platform for its countrywide network.
The bank which is one of Nigeria’s top tier lenders with an extensive network of over 320 branches across Nigeria,seeks to better its operations with the new platform to address its corporate, retail and investment banking needs, thereby positioning itself as a highly respected provider of quality banking services in Nigeria. Chief Information Officer, UBN, Mr. Yomi Akinade, was quoted in a statement as saying that with the new platform, the bank would enhance and standardise its operations across the country by leveraging on the capabilities of the new technology. “We will have a common operating platform in our extensive network of over 320 branches across Nigeria,” Akinade said.
Akinade disclosed UBN went live with the new platform on April 7, 2015, adding that the new technology puts lender at the top with this state of the art technology. He said since the bank embarked on restructuring in 2010, his team has implemented well over 70 technology projects. “There are three key areas on the over 70 technology projects, which include: improving customers’ services, securing customers and the bank’s data as well improving our productivity as an institution,” he affirmed.