Ecobank Nigeria boosts offerings, unveils Xpress Account

In its bid to offer more beneficial services to its customers and boost market share, Ecobank Nigeria has moved a step further in service delivery and offer of unique banking experience with new Xpress account.

Ecobank Xpress Account embodies a flagship digital product that will take banking to the grassroots and reach the unbanked population of the country, a leadership initiative of the bank to drive the federal government’s inclusive banking policy.
The Managing Director, Ecobank Nigeria, Mr. Charles Kie, at the unveiling ceremony in Lagos recently, said that Ecobank Xpress account represents a “Roadmap to Leadership Initiative,” where Ecobank is focused on becoming a force in the banking industry by leveraging its robust Digital Channels to drive financial inclusion for the un-banked in the different parts of Nigeria – urban, semi-urban and rural areas.

Kie emphasized that this new product will also enable the bank meet its Group Target of 100 Million Customer by 2020, of which 40 Million will come from Nigeria.
The Ecobank Xpress Account is a Digital Account that is mobile-based. It is simple and does not require any form of documentation for opening, therefore making it easy and convenient for all, while affording the customers the same services available to regular account holders. The Ecobank Xpress Account can be opened on the Ecobank Mobile App by smartphone users and or via USSD for feature phone users.

Executive Director Consumer Banking, of Ecobank Nigeria, Carol Oyedeji, also speaking at the launch reeled out the benefits this account type offers. They include simple account opening process without any paper documentation or stringent form of identification; ability to immediately do transactions from the account and withdraw cash through the Xpress Cash via Ecobank Automated Teller Machine (ATM) or Ecobank Agent locations.

Describing the process of Xpress Cash, Mrs. Oyediji said it enables Ecobank customers withdraw cash from any of the over 1000 Ecobank ATMs without a card. In her words “the customer simply generates a token pin (code) that enables him or her do a card-less withdrawal from any Ecobank ATM across the country or Ecobank agent.
According to her, the token (code) generated can also be sent to anybody through text message or WhatsApp and the recipient can withdraw cash from the ATM or agent”.

(L-R) Charles Kie, Managing Director; Carol Oyedeji, Executive Director, Consumer Banking; Ayotunde Kuponiyi, Head, Consumer Distribution and Philip Sonibare, Head, Direct Banking during the unveiling of Ecobank Xpress Account in Lagos.

Stories Bonny Amadi