Banks partner on Quick Service Delivery

The management of Empire Trust Microfinance Bank (ETMB) has announced that it has entered a partnership with Stanbic IBTC Bank to quicken service delivery to customers in all its branches nationwide.

The Managing Director of ETMB, Mr. Seun Durojaiye, who made the disclosure to newsmen on Thursday in Lagos said that the partnership is geared towards enabling ETMB customers to deposit or withdraw funds from Stanbic IBTC Bank in any part of the country.

He said the aim was to quicken service delivery to its customers and ignite their passion in micro-banking system.

According to Durojaiye, the inability of customers in accessing timely financial services is highly depressing to the customer and even weakens the passion of a customer in banking services.

He said that the innovation was the product of over seven years study by the ETMB team.

He said: “ETMB wants to change the entire microfinance industry by embarking on mass marketing strategy by providing access to finance for our customers with ease.

“We are in partnership with Stanbic IBTC Bank for now in the area of correspondent banking.

“The agreement is that every customer of our bank can withdraw money from their account from Stanbic IBTC Bank.

“They can as well put money in their account in any of the 300 branches of the bank.”

According to Durojaiye, every customer of the bank has a MasterCard with which he or she can transact banking business either within or outside the country.

“This is a major innovation because people believe that once you put your money in a microfinance bank, you should forget about it since it has only one or two branches.

“This does not apply to us, especially for those who go to other states to conduct their businesses and may not want to carry cash,’’ he said.