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Passenger facilitation: UNA adopts GDS Sabre technology to enhance flight services

passengers

BY CHUKWUEMEKE IWELUNMO In order to ensure facilitation of passengers through easy access to the airline’s platform, United Nigeria Airlines (UNA) has engaged the services of Sabre Corporation on the Global Distribution System (GDS). This is just at the UNA prepares for the expansion of its operations outside the shores With this engagement, UNA has […]

18 passengers rescued, 3 kidnappers killed by Police in Rivers

officers

The Police in Rivers State said Sunday that the Command killed three kidnappers who hijacked a commercial bus along the Etche-Owerri Road of the state. The kidnappers, said to have been terrorising the axis of the East-West Road, were felled by police bullets during an exchange with operatives of the state Anti-Kidnapping Unit on Sunday […]

Passengers excape kidnap on Abuja-Kaduna highway

security

Abuja – Troops of Operation Thunder Strike under the auspices of the ongoing Operation Accord, on Thursday, June 25, foiled an attempted kidnap of passengers on the Abuja-Kaduna expressway by armed bandits, Defence Headquarters said. The Coordinator, Defence Media Operations, Maj.-Gen. John Enenche, in a statement on Friday, said the failed attempt took place between […]

COVID-19: Anambra govt urges transporters to comply with directives

spend

The Anambra State Commissioner for Transportation, Dr. Christian Madubuko, has called on motorists to comply with the state government’s directive on the maximum number of passengers per trip. Madubuko made the call in an interview with the News Agency of Nigeria (NAN) on Wednesday in Awka. He said that motorists should fear the Coronavirus pandemic […]

COVID-19: FCT issues new transport guidelines, limits number of passengers

As part of measures to enforce the social distance as recommended by health professionals in a bid to curb the spread of the coronavirus, the Federal Capital Territory Administration has ordered that no car must carry more than three passengers. Addressing journalists in Abuja, the Director, FCT Road Traffic Services, Wadata Bodinga, cautioned all transport […]

Aero, health authorities contact tracing passengers on Atiku’s son flight

The management of Aero Contractors says the airline is currently working with the relevant health authorities on contact tracing other passengers on the flight that ferried both the Governor of Bauchi state, Bala Mohammed and Mohammed Abubakar, the son of the former Vice President, Atiku Abubakar. The statement by the airline said that apart from measures taken by […]

Passengers protest Aero Contractor’s flight delay, unprofessional conduct

Imo Airport

Abuja – Passengers in their hundreds have protested at the local wing of the Nnamidi Azikiwe International Airport, Abuja against flight delay and unprofessional conduct by the Aero Contractors. The protest took place on Tuesday at the counter of the airline and the boarding gate in the departure hall by the passengers who claimed their […]

Airport closure: Umahi provides buses, vans for travellers

Ebonyi State Government has provided two new Coaster buses and 10 Hilux vans for passengers to ease their inter-state transportation challenges, especially those travelling from the state to Owerri in Imo. Gov. Dave Umahi made the presentation on Tuesday at Ishieke, Ebonyi Local Government Area during the flag off ceremony of Abakaliki-Owerri Airport Bus Shuttle […]

Onyema charges cabin executives on top-notch customer service

Onyema

Air Peace boss, Mr. Allen Onyema has urged cabin crew members to deepen their customer service and crisis management skills to forge a better relationship between airlines and their passengers. Onyema made the call at the 2nd Cabin Crew Fair 2018 organised by MamaJ Aviation Consult Limited at the Nigerian Civil Aviation Authority (NCAA) Annex, […]

Stranded Asky passengers on rampage at Lagos airport

No fewer than 20 passengers were stranded at the Murtala Muhammad International Airport Lagos on Sunday as Asky Airline with flight number KP 25 scheduled for Accra by 1110 hours disappointed its passengers. The disappointment was ascribed to the operational fraud tagged “over-booking.” Trouble erupted when the airline officials ignored the helpless passengers as all […]

Easter celebration: FAAN assures the flying public of safety

dailytimes

As Easter holiday approaches, the Federal Airports Authority of Nigeria (FAAN) has assured passengers and other airport users that its network of airports are fully prepared and ready for the usual upsurge in passenger traffic that is the norm around this season. In a statement released at the Authority’s headquarters in Lagos and signed by […]

Stakeholder alleges figure manipulation in NCAA, calls for probe

Captain John Ojikutu has called on the Federal Government to probe the Nigerian Civil Aviation Authority’s (NCAA’s) 5% earning on the Passengers’ Tickets and Cargo Sales Charges (TSC &CSC), respectively , following contradicting figures thrown around by various agencies. This is just as he called on the Ministry of State for Aviation, the Committees of […]

CPC urges FG to investigate cause of Dana Air skidding

The Consumer Protection Council (CPC) has commended relevant section authority in the aviation sector for the safe evacuation of passengers and crew members on board the Dana Airlines Flight 9J0363 that skidded off runway, calling for prompt investigation into the cause of the incident. The flight operating from Abuja to Port-Harcourt on Tuesday, landed at […]

Aviation industry records 4. 1b passengers traffic in 2017

The International Civil Aviation Organisation, ICAO, has released the 2017 Preliminary Report of the global civil aviation activities as a new record of 4.1 billion passengers were carried by the aviation industry on scheduled services in 2017. According to ICAO, “This indicates a 7.1% increase over 2016. The number of departures rose to approximately 37 […]

Bomb rumour in Nyanya Motor Park falsified, says Concessionire

Nyanya

The concessionaire of popular Nyanya Motor Park, Alhaji Baba Lagode, has described the recent bomb rumour at his controlled motor park as inhuman, fallacy and an evil plot by major general Niengi-led ministerial task force with the aim to run down his business this festive season as passengers journey to different destinations. Baba Lagode in […]

Yuletide: RTEAN boss advises drivers, road users on safety

RTEAN

In an effort to ensure safety during the festive period in the FCT and across the country, the President, Road Transport Employers Association of Nigeria (RTEAN), Shehu Musa Isiwele, has advised drivers and passengers under his watch to be cautious while plying the road throughout the festive period, just as he also called on the […]

Passengers have right to challenge poor operational air services-Okoye

Okoye

Ebele Okoye is the General Manager Servicom Federal Airports Authority of Nigeria (FAAN) . In this interview with CHUKWUEMEKE IWELUNMO, the consumer protection expert speaks on the efforts FAAN is making through Servicom to protect the rights of customers and also to serve the better. Excerpts Tell us some of the things Servicom is doing […]

FAAN assures passengers of hitch-free Sallah

FAAN

The Federal Airports Authority of Nigeria (FAAN) has assured all airport users of its readiness to provide quality and uninterrupted services to air travellers during the Sallah celebration. A statement signed and issued by Mrs. Henrietta Yakubu, General Manager corporate communication FAAN reads “As part of our preparations to ensure seamless facilitation of our highly […]

Kaduna Airport: Passengers lament lack of banking facilities

As economic activities pick up at the Kaduna International Airport, air travelers are groaning from lack of banking facilities in and around the airport, describing it as an anomaly. The situation at the airport became unbearable for angry passengers that came in from different destinations to catch their flights following the closure of the Nnamdi […]

Medview delivers leftover luggage to passengers

Medview Airline has finally delivered the last batch of leftover baggage to Lagos and the affected passengers have been trooping in to collect them. In a statement, the airline advised passengers who are yet to collect their baggage to do so by visiting D wing arrival of the Murtala Muhammed International Airport, Ikeja, Lagos. The airline […]