The Evolution of Customer Service—Data-Driven Personalization in the Digital Age with Ibironke Adegoke
The digital revolution of customer service has resulted in substantial changes to how organizations interact with their consumers. As technology advances, data-driven tactics will become increasingly important for providing personalized, efficient, and meaningful customer service. Ibironke Adegoke, a seasoned data analyst with extensive expertise, discusses how data is transforming customer service and what opportunities lie […]