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dispense errors

CBN releases revised guidelines for dispense errors, refund complaints

In a bid to enhance transaction quality and efficiency especially in the areas of failed transactions and dispense errors, the Central Bank of Nigeria (CBN), has revised timelines for reversals and/or the resolution of refund complaints on electronic channels, with effect from June 8, 2020. In a statement by Isaac Okoroafor, Director, Corporate Communications department of the […]