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Consumer Forum

How do I make a complaint about electricity?

Step 1- DisCos’ Customer Complaints Unit (CCU) Step 2 – NERC Consumer Forum Any customer dissatisfied with the outcome of the handling of his complaint(s) by the CCU or encounters delay/failure in the handling of such complaints may refer his complaint(s) to the NERC Consumer Forum. The NERC Forum is a body set up by […]