The world’s largest smartphone maker announced a global recall of at least 2.5 million of its flagship Note 7 smartphones in 10 markets last month due to faulty batteries causing some phones to catch fire.
The U.S. Consumer Product Safety Commission (CPSC) is in touch with the Federal Aviation Administration (FAA), Samsung and the phone’s owner to gather facts, Chairman Elliot Kaye said in a statement, reminding consumers that they could get refunds for the troubled model.
The FAA said in a statement that it had confirmed a Samsung phone caused the smoke on the Southwest flight and that it was investigating the incident.
Technology news site The Verge, which earlier reported the incident, quoted Brian Green as saying the phone was a replacement, and it posted a picture taken by him of the packaging. The picture showed an identifying label with a black box, which Samsung has described as the indicator of a replacement phone. A spokeswoman declined it.
(nan)
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