Evolving role of business systems analysts and their impact on Nigeria’s economy

ByNigeria’s journey toward economic diversification and digital transformation has brought the role of business analysts (BSAs) to the forefront.

Acting as the bridge between business needs and technological solutions, BSAs drive efficiency, innovation, and growth across various sectors.

The global demand for business analysts is projected to grow by 14% annually, according to the International Institute of Business Analysis (IIBA), and Nigeria is beginning to embrace this trend to address its unique economic challenges.

The number of professional business analysts in Nigeria has grown significantly in recent years. A report by Jobberman highlighted a 22% increase in demand for BAs in 2023, particularly in finance, technology, and FMCG sectors.

This reflects their critical role in optimizing processes, managing risks, and implementing data-driven decision-making.

Their impact is evident in several sectors. In banking, analysts have streamlined operations using advanced data analytics and business intelligence tools, reducing transaction errors by up to 30%.

In manufacturing, process improvement initiatives led by BAs have increased production efficiency by an average of 20%. In the tech industry, the implementation of customer relationship management (CRM) systems has enhanced customer retention rates by 25%.

Emerging trends in Nigeria show the growing importance of data-driven decision-making and digital transformation initiatives, with organizations increasingly relying on tools like Power BI and Tableau.

Agile methodologies have also gained traction, with BAs playing a central role in project delivery and iterative improvements.

The expansion of business analysis beyond traditional IT functions into strategic planning and supply chain optimization highlights its growing influence on business success.

Ola Hamza, a seasoned Enterprise Business Systems Analyst with nearly a decade of experience, believes that business analysts are catalysts for change in Nigeria’s economy.

“Business analysts have the unique ability to identify inefficiencies, leverage data, and align business goals with technological solutions. In a challenging economy like Nigeria’s, their role is invaluable.

Both private and public sectors must invest in training and empowering BAs to unlock the full potential of our industries,” Hamzat explains.

He emphasizes the need for industry standards, certifications like CBAP, and integration of BSAs into strategic decision-making processes to create a robust ecosystem for their work.

To maximize the impact of business analysts on Nigeria’s economy, targeted policies and strategies are necessary. Investment in education and training is essential, with collaboration between the government, private sector, and institutions like IIBA to bridge the skills gap.

Reliable digital infrastructure, including stable internet and power supply, is critical for enabling business transformation initiatives.

Offering tax breaks to organizations investing in business process automation and BI tools can encourage wider adoption of technology.

Government agencies should also integrate business analysts into the planning and execution of development projects to ensure efficiency and scalability.

Creating business analysis hubs in cities like Lagos, Abuja, and Port Harcourt would provide professionals with access to tools, mentorship, and networking opportunities.

Existing initiatives like the National Digital Economy Policy and Strategy (2020–2030) should include a stronger focus on business analysis to enhance their effectiveness. Business analysts can play a vital role in improving digital literacy and automating government services. Programs like the Nigeria Startup Act should also integrate business analysts to support startups in optimizing their operations and scaling efficiently.

The role of business analysts in Nigeria is becoming increasingly indispensable as industries seek to adapt to a rapidly changing global economy.

Their ability to identify opportunities, solve challenges, and drive growth positions them as key players in Nigeria’s economic future.

With the right policies, investments, and an enabling environment, Nigeria can leverage business analysis to achieve sustainable growth and innovation.